Terms of Use

Information about using the Psychange website and making an initial appointment enquiry.

Last updated: 12 November 2026

These Terms of Use apply to the public website psy-change.com. The website introduces Psychange and provides information about online psychological support for adults and teenagers. Please read these terms together with our Privacy Policy and Personal Data & Your Rights notice.

Website operator and data controller: Spyridon Poulouktsis (Spyros), trading as Psychange.
Professional address: Kassandrou 70, Thessaloniki, Greece.
Email: [email protected].
Website: psy-change.com.

The content is general information. It does not provide an individual diagnosis, assessment, treatment plan or recommendation and cannot establish whether a particular approach is suitable for you. Reading the website, following a link or sending an initial enquiry does not establish a therapeutic relationship.

Descriptions of therapeutic approaches explain the services being discussed; they do not promise a particular outcome. Suitability, professional scope, available methods and any need for another service are considered individually before work begins.

An appointment request is an enquiry, not a confirmed booking. Availability, suitability, the country in which you will be located, session length, fees and any other relevant arrangements must be discussed and confirmed directly.

Any payment, cancellation, rescheduling or refund conditions applicable to sessions will be communicated separately before you make a booking. These website terms do not introduce a cancellation fee, subscription or automatic payment. No online checkout or public client account is offered on this website.

For online sessions, a private setting and a suitable internet connection are needed. Availability across countries depends on applicable professional and legal requirements. A service may be unsuitable for some needs or locations; where appropriate, a different professional or local service can be discussed.

Before arranging sessions for a teenager, contact Psychange to discuss the ages served, suitability, applicable consent requirements, confidentiality, safeguarding and how parents or carers may be involved. Do not assume that a teenager can enter into a service arrangement independently simply because the website can be accessed.

This website and the appointment email are not emergency services and are not continuously monitored. If you need urgent assistance or there is an immediate risk to someone’s safety, contact the emergency services or an appropriate urgent mental health service in the country where you are located. Do not wait for a website enquiry to be answered.

Use the website lawfully and do not attempt to interfere with its operation, access restricted areas, distribute malicious software, impersonate another person or send unlawful or abusive material.

For an initial enquiry, share only the details needed to discuss an appointment. Please avoid sending medical records, identity documents or detailed sensitive information by ordinary email. A suitable way of sharing any necessary information can be discussed directly.

Website text, branding, photographs and other material are protected by applicable intellectual property rights held by Psychange or the relevant rights holders. You may view the website for personal information. Any further reproduction or commercial reuse requires permission unless otherwise permitted by law.

Links to other websites, including the Greek-language Psychange website, lead to independently operated pages with their own terms and privacy information. Their content and availability may change.

Reasonable care is taken over the website, but uninterrupted access and the absence of every technical error cannot be guaranteed. Content may be corrected, updated or withdrawn. If a detail matters to a decision about services, please confirm it directly.

Nothing in these terms excludes liability that cannot lawfully be excluded, limits mandatory consumer or data-protection rights, or replaces any professional obligations that apply to a therapeutic relationship.

These website terms are governed by Greek law, subject to any mandatory protections and jurisdiction rights that apply to you. No provision is intended to deprive a consumer of protections available under applicable mandatory law.

Changes apply from the updated date displayed on this page and do not retrospectively change an agreed service arrangement. Contact [email protected] with questions about these terms.